Frequently Asked Questions

Support is available by email, phone, video call. In-person meetings are available for local and some regional clients.

Reference the contact page for full contact information.

Best availability is between 7 AM and 7 PM US Mountain Time from Monday to Friday. Arrangements can be made outside of these hours if/when necessary for specific purposes.

Yes, 256 Kilobytes is local to Laramie. It is run by A. R. Garcia. I am located near the Ace Hardware on Grand and 7th.

Yes, clients are accepted from anywhere in the world. Meetings via video call, phone, text chat, or email are available for all clients, and deliverables can be sent via email. Clients from other areas are able to make payments via PayPal in 26 currencies and from 200+ countries via PayPal.

Meeting locations are flexible. We are able to meet you at your business' location or office if desired, or at a neutral third-party location in Laramie (Albany county library, etcetera).

Meetings in nearby locations are available. There is a milage fee of 70 cents per mile for meetings that are more than ten miles outside of Laramie.

For the following areas, the milage fee may be waived for initial consultations, or for photography/videography that is included in an existing price quote. You can submit an inquiry regarding your specific situation or project.

• Cheyenne, WY
• Bosler, WY
• Centennial, WY
• Horse Creek, WY
• Buford, WY
• Rock River, WY
• Fort Collins, CO
• Wellington, CO
• Any location within 75 miles

Meetings in areas that are further away, such as Denver, can be arranged by request in some cases. There may be additional charges for such meetings, and milage fees are charged.

Unless discussed in advance, your project will be completed by me, A. R. Garcia, located in Laramie, Wyoming.

I have two business associates--one located in Britain and one located in Ukraine--who I am occasionally partnered with for larger projects, depending on the details. For some larger projects, graphic design and/or content writing may be sourced through other local contractors; if/when this is the case, you would be notified in advance to discuss.

The table below includes a non-exhaustive list of tools, languages, frameworks, and other technologies with which I am personally familiar. Skillsets for our partners, employees, and other contractors may vary. By request, we are happy to provide resumes or other background information for any other parties involved with your project.

Yes, existing art assets can be used. In some cases, art assets may need to be altered or touched up due to image resolution or other technical issues. Generally, this can be handled without any additional assistance from your end.

Yes. Logo, icon, favicon, banner images, and other art assets can be created from scratch, and/or by modifying existing materials. If you have specific concepts or ideas, we are glad to work with you, or are glad to create ideas/proposals from scratch.

Yes, we are able to visit in person locations to develop art assets. Many standard projects within qualifying areas may include this in the original quote if/when needed. If needed as a stand alone service, arrangements can be made.

Standard websites are completed within 30 days. Hourly work varies, and should be discussed with us directly. Options are available to expedite work as needed; additional costs may apply.

No. I am based in Laramie, WY. All contractors hired are American, or in occasional cases from Europe. If someone besides me would be assisting with your project, you would be informed.

No. I have see the Terminator 2. Also the Terminator 1. Which is all of the Terminator movies that I care to acknowledge.

There is no AI used for any purpose, including image design, content writing, and website creation.

Some of the steps taken to ensure that websites are secure include:

• Ensuring that transferred data is encrypted using SSL
• Avoiding the use of dependencies, libraries, and tools with known security issues
• Avoiding the use of dependencies that are likely to be the target of zero-day attacks
• Avoiding the use of excessive and unnecessary dependencies
• Use of anti-spam techniques to reduce and prevent spam requests submitted through online forms. Such techniques include in-house algorithms, as well as third-party tools as relevant.
• Hiding email addresses, phone numbers, and other contact information from spambots
• Use of WHOIS privacy to hide contact information from spambots
• Use of rate-limiting as-needed to prevent spam requests, such as DDoS attacks
• Installation of analytics software as relevant to monitor traffic to websites
• Use of IP addresses, user-agent, and other data to track and prevent spam, as relevant
• Encryption of relevant data stored in databases, such as passwords
• Ensuring regular updates to software, tools, and technologies
• Sanitization of user inputs (such as form data)

Some of these steps may not apply to all websites. Other steps are taken to ensure security as needed and relevant. If you have specific security concerns about your project, feel free to discuss them with us.

Some of the steps that are taken to ensure that all websites and projects are maintainable and dependable include:

• Avoiding the use of excessive or unnecessary dependencies
• Use of suitable technologies for project needs
• Creation of website backups as needed to ensure content backups are available
• If/where relevant, inclusion of an administrator dashboard where clients can directly edit content
• Designing websites to use server resources efficiently (e.g., bandwidth and processor usage) to ensure scalability
• Website performance optimization as needed and relevant
• Creation of internal documentation (e.g., code comments) to ensure that projects can be updated and modified easily, by any developer
• Use of consistent code and design style
• Optimization of website assets to ensure performance
• Providing ongoing support and maintenence at fair rates, including discounts for recently completed projects

Other steps are taken as needed and relevant. If you have specific concerns about your project's maintainability, feel free to discuss them with us.

Some of the metrics that are considered when evaluating websites are:

• Page size and file size
• Website/server ping time
• Time to first byte
• Element render delay
• Document request latency
• First contentful paint
• Largest contentful paint
• Total blocking time
• Cumulative layout shift
• Speed index

However, the most important method is manual testing. Metrics have many limitations, and are used primarily as a way of detecting areas for improvement.

All websites are designed to be functional and usable on mobile phones, tablets, laptops, and desktops of any standard size. Sites are tested at at least the following standard resolutions/breakpoints.

Not really. 256 Kilobytes will manage your domain registration and web hosting, unless requested otherwise. If you already have a registered domain name, or already have webhosting, or require a specific setup, we are happy to meet your specifications.

In order for a web browser to find the location of a website, it must know what IP address is associated with that website's domain name. To do this, websites must register their domain names. For more information on the technical details of domain registration, you can reference this article by the Internet Corporation for Assigned Names and Numbers (ICANN).

There is a nominal yearly fee for registering a domain name, which is charged annually, or in increments of multiple years (up to ten years at a time). For standard projects, 256 Kilobytes includes three years of domain registration in the cost of the project. At such time that your domain name is nearing its expiration date, you will be informed by 256 Kilobytes so that we can renew your domain.

While any domain name will work, some considerations to take into account when choosing a domain name are:

• Domain names should be memorable. For example, nike.com is more brandable and memorable than buyshoes.com. There may be some exceptions to this for certain specialized projects, but frankly that hasn't really been a thing since like 2009.
• Domain names should be easy to spell.
• Domain names should be unlikely to cause confusion (both legally and in search engines). For example, if registering mywebsite.com, it may be confusing (or legally problematic) if there is already a site at mywebsite.org. It may also be difficult to gain visibility in search engines if there is a similarly named company.
• When chosing a top-level TLD (like .com, .org, .tv, etcetera), consider what jurisdiction manages that TLD. E.g., a .co.uk TLD is subject to British laws. A .tv is subject to the laws of Tuvalu. Ensure that there are no legal issues related to your site or its content.

We are happy to provide advice and suggestions regarding domain name selection.

For a user to view a website, it must be sent to their computer from a server. A server is simply another computer. Generally, it is a computer designed specifically for this purpose, but it can technically be any computer. However, the average home computer or laptop is not designed for this purpose, and would experience various problems serving websites. Instead, websites generally store their files on a server that is located in a facility that is specifically designed to store and serve websites.

There are nominal costs for renting server space. For most websites, this cost ranges from ten to twenty USD per month. 256 Kilobytes covers the first year of web hosting for most new projects, and may cover additional web hosting costs for some arrangements.

By default, your website will be served from a shared server. This server is managed by 256 Kilobytes. For most small to medium websites, shared server hosting provides plenty of resources and flexibility with minimal overhead costs.

If you would prefer to host your website from a virtual private server (VPS) or a dedicated private server, this can be arranged by request. There are additional recurring costs to such arrangements. Typically, this will not provide performance or other improvements to your website, although some high-traffic or high-complexity projects may require such a setup. We are happy to consult with you about whether a VPS or dedicated server would be beneficial or necessary for your project.

Yes, although details and logistics may vary. For information on support for specific technologies, reference this question.

Please contact us or submit your project and we would be happy to discuss in more depth.

Yes, depending on the situation and specifics. Details may vary on a case-by-case basis. If the other developer is a contractor/third-party, we would need to discuss with that person or organization in regards to the terms and logistics.

Please contact us or submit your project and we would be happy to discuss in more depth.

Yes. Details may vary on a case-by-case basis.

Please contact us or submit your project and we would be happy to discuss in more depth.

We are not currently hiring employees, although are accepting applications for contractors/partners on an ongoing basis. Please contact us to discuss.

Yes, complex projects are available. Reference the prices page for information about available services and rates. For information on support for specific technologies, reference this question.

Yes, assistance is available for desktop applications, mobile applications, graphic design, content writing, photography and videography, data analysis, spreadsheet-related work, and various other areas. Contact us to discuss specific details.

Reference the prices page for detailed pricing information. Note that prices may vary on a case-by-case basis. We will consult with you in regards to final pricing.

Yes, any foreign payments or payments made in other currencies are available through PayPal. Payments can be made in 26 currencies and from 200+ countries.

The following standard discounts are available for any qualifying clients.

Yes. Standard projects included extended support at no additional cost. Long-term support is discounted as well. Reference the prices page for more information.

The easiest way to get started is to submit your project details. If you have a more general inquiry, or are unsure how to proceed, you can also contact us directly.